Privacy Policy

MYCOACHREVIEWS.COM PRIVACY POLICY

This is the privacy policy (“Privacy Policy”) describing our privacy practices for the MyCoachReviews.com website (“Site”). The Site is owned, operated and/or provided by Club Sports 360 LLC (“Club Sports 360,” “we,” “us,” or “our”). This Privacy Policy is intended to explain our privacy practices and covers the following areas:

  1. When This Privacy Policy Applies.
  2. U.S. Governing Law.
  3. What Information Is Collected.
  4. How Is Collected Information Used.
  5. Your Choices.
  6. Sharing and Disclosure of Information.
  7. Reviewing, Updating or Deleting Certain Information.
  8. Children or Ineligible Teenagers.
  9. Protection of Information.
  10. California Residents – Shine the Light Law
  11. Changes to this Privacy Policy and Notice.
  12. Miscellaneous.
  1. When This Privacy Policy Applies.

    2. This Privacy Policy applies:

  • Regardless of whether you are accessing the Site via a personal computer, a mobile device or any other technology or devices now known or hereafter developed or discovered (each, a “Device”);
  • Whether you are accessing the Site as a registered user or merely browsing the Site;
  • To all Personal Information (as that term is defined below) collected by the Site (as defined above)
  • To our use of combined information if we combine Personal Information (as that term is defined below) collected by the Site with other information we collect from other sources, such as information received from Club Sports 360 (for example, information collected at a physical location), marketing companies or Advertisers; and
  • Will remain in full force and effect even if your use of or participation in the Site or any particular service, feature, function or promotional activity offered through the Site terminates, expires, ceases, is suspended or deactivated for any reason.
  • This Privacy Policy does not, unless specifically stated, apply to any Personal Information (as that term is defined below) collected by any other company or collected in any other manner or by any other website, application or other interactive service offered by Club Sports 360 now or in the future.

By participating in this Site or any features, activities or services offered through the Site, you consent to our privacy practices as described in this Privacy Policy.

  1. U.S. Governing Law.

The Site is designed and targeted to U.S. audiences for the purpose of reviewing U.S.-based coaches and is governed by and operated in accordance with the laws of the U.S. We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. If you are located outside of the U.S., you use this Site at your own risk and initiative and you, not us, are responsible for compliance with any applicable local and national laws. Please be aware that any Personal Information and Other Information you provide to us or we obtain as a result of your use of this Site shall be collected in the U.S. and/or transferred to the U.S. and subject to U.S. law. By using this Site, participating in any Site activities and/or providing us with your Personal Information and Other Information, you (a) consent to the transfer and/or processing of any Information to and in the U.S., (b) acknowledge that U.S. law may provide a lower standard of protection for personal data than the laws of your location and (c) understand that we shall collect, transfer, store, process and/or deal with your Information in accordance with this Privacy Policy and U.S. law. Consequently, to the full extent permitted by law, you hereby waive any claims relating to the processing of your Personal Information or Other Information in accordance with this Privacy Policy that may arise under the laws and regulations that apply to you in or of any other country or jurisdiction.

  1. What Information Is Collected.

When we use the term “Contact Information” we mean information that you provide us that directly identifies you or would allow someone to contact you, such as your full name, postal address, email address or telephone number. When we use the term “Technical Information”, we mean any information other than Contact Information that may be collected about you, your device, or household, including, but not limited to, Device and advertising identifiers and information collected through cookies or other Tracking Technologies or Identifiers (as those terms are defined below). Together, Contact Information and Technical Information are “Personal Information.”

3.1 Information We Collect that You Provide Us.

3.1.1 User Registration To register as a member of the Site, you are required to select a display name and password (together, your “User ID”) and may be required to also provide other Information, such as your email address. Additional Information may be requested and/or required during the registration process (such as a copy of a coaching card to verify a coach’s identity). For your online privacy and security, if other people have access to your Device, we recommend you log out of your account after visiting any of the websites, applications or other interactive services that are associated with your account.

3.1.2 In Connection with Certain Features and Functions. We may also provide you with access to certain features or functions that we may offer on the Site, such as the option to participate in commenting, shopping and member profile pages. To sign up for or participate in these features or functions, you may be required to provide us with certain Information about you in order for us to personalize and/or allow you to use such features and functions.

3.2 Information Collected Through Use of Cookies and Other Tracking Technologies. The Site and/or third parties may use “cookies”, “web beacons”, Flash local shared objects and other similar tracking technologies (collectively, “Tracking Technologies”) to collect Technical Information automatically as you browse the Site and the web. “Cookies” are typically html or browser-based text or other files (and often referred to as browser cookies) that help store information, user preferences and/or user activity. “Web beacons” (also known as image tags, gif, tracking pixels or web bugs) are small pieces of code used to collect data, such as counting page views, promotion views or advertising responses. Flash local shared objects (“LSOs”) (sometimes known as Flash cookies and used if Adobe Flash is used) are text or other files that help store user preferences and/or activity.

These Tracking Technologies collect “click stream” data and additional Technical Information regarding your visits to the Site (such as your visits to the Site’s web pages, type of browser use, type of operating system used, date and time of viewing, use of our features and purchasing history or preferences) or other websites, applications or interactive services. Through these Tracking Technologies, we may collect such Technical Information across multiple sessions on this Site and other websites, applications or other interactive services and may also collect or access your IP address (which is automatically assigned to any Device(s) and/or Device and Internet browser combination you use to access the Site) and/or set or access some other identifier unique to the Device(s), Device platform and/or Device-Internet browser combination you use to access the Site (“Identifier”). For example, we may set a unique alphanumeric Identifier unique to your home computer on Firefox, or access an Identifier provided by a mobile platform, such as the application or advertising Identifiers offered by Apple. Your Contact Information is not collected as part of this process but we may combine any or all of the Technical Information we collect using Tracking Technologies and associate it and/or Identifiers with your Contact Information and/or with other non-personally identifiable unique identifiers assigned by Club Sports 360 or third parties.

3.2.1 Third Parties’ Use of Tracking Technologies to Collect Information. This Site may additionally use a variety of third party advertising networks, data exchanges, data management platforms, supply side platforms, ad exchanges, traffic or audience measurement service providers, marketing analytics service providers and other third parties (collectively, “Third Party Service Providers”) to, for example, facilitate personalized advertisements (“Customized Advertising”) and/or other content, serve advertisements on the Site and/or measure and analyze advertising or content effectiveness and/or traffic on the Site. Customized Advertising enable us to, among other things, help deliver advertisements to you for products and services that you might be interested in based on your visits to the Site and other websites, applications or other interactive services you have visited.

Third Party Service Providers, as well as Advertisers and other third parties, may themselves set and access their own Tracking Technologies on your Device subject to your choices about those Tracking Technologies (see “Tracking Technologies set by Third Party Service Providers and Advertisers” section below and “More Information on Managing Tracking Technologies” section below) and/or they may otherwise collect or have access to Information about you and your online activities over time and across different websites when you use the Site.

We may also enlist the assistance of Third Party Service Providers so that the Site may set Tracking Technologies. For example, to the extent necessary to provide basic advertising serving services such as controlling how often you see advertisements or ensuring you do not see the same advertisement repeatedly, we may enlist the assistance of such Third Party Service Providers to create, customize or modify Tracking Technologies set by the Site.

Except to the extent necessary to provide services to the Site, Third Party Service Providers do not have access to Tracking Technologies set by the Site, but we may provide to Third Party Service Providers certain Other Information collected by Tracking Technologies set by the Site in order for the Site to provide Customized Advertising or in order for the Third Party Service Providers to provide other services to the Site, such as measuring or analyzing advertising or content effectiveness or traffic on the Site. For example, in order to analyze traffic on the Site, we may provide to our Third Party Service Providers certain information we collect about your interaction with the Site along with an Identifier so that the Third Party Service Provider may provide analytics services to the Site.

  1. How Is Collected Information Used.

As set forth in this Privacy Policy, we may share Personal Information with other Club Sports 360 properties as they may exist in the future.

4.1 Personal Information.We use the Personal Information we collect from you in a variety of ways, including:

  • Sending marketing and promotional emails, newsletters or, subject to the “Text Messaging Marketing and Promotions” Section below, text messages offering goods and/or services that may be of interest to users, whether those goods and/or services are provided by the Site, Club Sports 360 or third parties (for example, we may send you an email about a product sold by a third party or about a new Club Sports 360 site);
  • Processing your registration with the Site, such as verifying that your email address is active and valid;
  • Contacting you regarding the administration of your account, any services, features or functions you have enrolled in or registered to use, any Promotions you have participated in or have entered, any goods and/or services you have ordered through e-Commerce services available on the Site or any other transactions you have undertaken with the Site;
  • Allowing you to participate in the public areas and/or other features of the Site;
  • Responding to your questions or other requests;
  • Contacting you regarding your use of the Site, for informational purposes related to the Site or, in our discretion, regarding changes to the Site’s policies;
  • Improving the Site or our services and for internal business purposes;
  • Tailoring your experience on, and/or otherwise customizing what you see when you visit, the Site and/or other sites, applications or other interactive services across Devices whether owned, operated and/or provided by Club Sports 360 or by third parties (for example, to provide recommendations on content or provide advertisements, emails or other content of more interest to you);
  • Saving your User ID or other Personal Information, so you don’t have to re-enter it each time you visit the Site;
  • Otherwise to maintain and administer the Site and
  • For other purposes disclosed at the time you provide the Personal Information (for example, as set forth in the Rules for any Promotions you enter).

4.2 Other Information Collected by Us.

We use the Other Information we collect from you in a variety of ways, including:

  • Keeping count of your return visits to the Site or Advertisers’ or partners’ sites, applications or other interactive services;
  • Accumulating and reporting aggregate, statistical information in connection with the Site and user activity;
  • Analyzing, determining or anticipating which features, webpages, products and services users like best to, among other things, help us operate the Site and/or other Club Sports 360 websites, applications or other interactive services, enhance and improve our services and the Site and/or other Club Sports 360 or third party websites, applications or other interactive services and display advertising and marketing information on the Site and/or other Club Sports 360 or third party websites, applications or other interactive services (for example, to provide ads of interest to you on the Site or third party sites, to analyze effectiveness of advertisements, to assess the appeal of certain content to our general site audience and to understand your interactions with email messages we send and the content contained in such messages (such as the links clicked on within marketing and promotional emails we send and whether such messages were opened or forwarded));
  • Preparing statistics reports;
  • Allowing you to participate in the public areas and/or other features of the Site (for example, to enable you to use shopping carts on the Site);
  • Improving our services, the Site and/or other websites, applications or other interactive services and for internal business purposes;
  • Tailoring your experience on, and/or otherwise customizing what you see when you visit the Site and/or other sites, applications or other interactive services across Devices whether owned, operated and/or provided by Club Sports 360 or by third parties (for example, to provide recommendations on content or provide advertisements, emails or other content of more interest to you);
  • Saving certain Technical Information for use on your return visits to the Site and making your experience on this Site more convenient for you (for example, to recognize you by name when you return to the Site, to apply certain settings or preferences you have identified on this Site or other Club Sports 360 websites, to save your password in password-protected areas and to save your online game or video player settings);
  • Using certain characteristics that you enter about yourself on the Site, such as age or gender, for tailoring the online advertising and/or other content that you see when you visit the Site or other websites, applications or other interactive services whether owned, operated and/or provided by Club Sports 360 or by third parties, whether alone or in combination with other Information;
  • Otherwise to maintain and administer the Site (for example, to prevent you from seeing the same advertisements too many times or seeing advertisements too frequently, to record if you have opted out of receiving personalized content or using IP address to pre-populate registration fields to facilitate your sign-up);
  • For the uses described for “Personal Information” above; and
  • For other purposes disclosed at or before the time the Technical Information is collected.

4.3. Technical Information Collected by Third Party Service Providers and Advertisers.

Technologies by Third Party Service Providers and Advertisers is within their control and not ours. Even if we have a relationship with the Third Party Service Provider or Advertiser, we do not control their websites, applications or other interactive services or their policies and practices regarding your Information and you should be aware that different rules might apply to the collection, use or disclosure of your Information by third parties in connection with their advertisements or promotions and other sites, applications or other interactive services you encounter on the Internet. This Privacy Policy does not cover any use of Information that a Third Party Service Provider or Advertiser may directly collect from you. Use of Third Party Service Providers’ and Advertisers’ Tracking Technologies is governed by the Third Party Service Providers’ or Advertisers’, as applicable, own specific privacy policies and not this Privacy Policy. However, please see the “Your Choices” section for more information on how to opt-out of the collection and/or use of Information collected by certain Third Party Service Providers.

  1. Your Choices.

5.1. Opting-Out of Newsletters, Marketing or Promotional Emails or Offers. You may “opt-out” of receiving newsletters, marketing and promotional emails from the Site at any time by using the opt-out mechanism that is contained in each such email and by any other mechanisms that the Site may provide. Please note that, if you deactivate your registration as a member of the Site, you shall continue to receive newsletters, marketing and promotional emails from us unless you subsequently exercise your opt-out options above.

5.2 Your Choices with Respect to Tracking Technologies.

5.2.1 Tracking Technologies Set By Third Party Service Providers and Advertisers. Third Party Service Providers and Advertisers may collect Technical Information about you when you visit this Site for Customized Advertising to help identify products and services that may interest you and deliver advertising and/or other content tailored to your interests. Your opt-out options regarding these Third Party Service Providers and Advertisers are described below.

  • Facebook. We use Facebook Core Audiences to serve ads to Facebook users based on certain demographic criteria. You can control the ads you see in Facebook by adjusting your privacy and advertising account settings within your Facebook account.
  • Twitter. We use Twitter Conversion Tracking and Custom Audiences, which allows users to serve targeted ads and track ad conversions. You can learn more about how to opt-out of ads on Twitter here.
  • Third Party Service Providers and Advertisers may participate in the Network Advertising Initiative’s Opt-Out Tool and/or the Self-Regulatory Program for Online Behavioral Advertising. Please note that, if third party browser cookies are disabled (whether by you or automatically by the browser or Device) or you subsequently delete browser cookies, the opt-out choices you have exercised may not function and you may need to enable third party cookies or opt out again in order for your opt-out choices to function.
  • You may also prevent or exercise choices regarding the use of certain Tracking Technologies for a particular Device and Internet browser combination by using the controls for the Internet browser as described in More Information About Cookie Controls. Please note that using those controls may affect Tracking Technologies which are browser cookies but may not affect other Tracking Technologies such as Flash LSOs.
  • See the “More Information on Managing Tracking Technologies” section below for additional information about managing Tracking Technologies set by Third Party Service Providers and Advertisers and for information on your choices regarding Identifiers on mobile platforms.

5.2.2. Tracking Technologies Set By the Site. With respect to the Tracking Technologies set by the Site, you have a number of options:

  • You can prevent or exercise choices regarding the use of certain Tracking Technologies for a particular Device and Internet browser combination by using the controls in your Internet browser as described in More Information About Cookie Controls section below. Please note that using those controls may affect Tracking Technologies which are browser cookies but may not affect other Tracking Technologies such as Flash LSOs.
  • See the “More Information on Managing Tracking Technologies” section below for additional information about managing Tracking Technologies set by the Site and for information on your choices regarding Identifiers on mobile platforms.

5.2.3. Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit “do-not-track” signals to the websites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals, but, if and when a final standard is established and accepted, or if and when required by applicable law or regulation, we will reassess how to respond to these signals. Instead, as described above, please see the link to the Self-Regulatory Principles for Online Behavioral Advertising program that we follow that offers you choice regarding Information collected for Customized Advertising purposes and the browser cookie controls and other mechanisms described in this Section 5.2.3 and in Sections 5.2.1 and 5.2.2.

  1. Sharing and Disclosure of Information. We may disclose your Personal Information to third parties under the circumstances described below.

6.1 Disclosure for Marketing Purposes. We may disclose Personal Information to our Third Party Service Providers for marketing, administrative and/or other purposes as described herein.

6.2 Disclosure of Certain Information in Postings Intended to Be Disclosed. Certain Personal Information associated with a Posting may be intended for disclosure (“Posting Information”), such as username. We shall disclose Posting Information in connection with the display of, and other services relating to, such Posting.

6.3 Disclosure to Operational Service Providers. We also have the right to disclose your Personal Information to third parties for the purpose of administering and maintaining the Site’s services, features, functions and operations. We shall refer to these third parties as “operational service providers”. We use operational service providers to efficiently provide the full range of content, activities, services, features and functions we bring you and we disclose your Personal Information to operational service providers for the purpose of providing services to us.

6.4 Disclosure to Certain Other Third Parties. In addition to the above, we make your Personal Information available to certain third parties in the following limited circumstances:

  • When we are compelled to do so by a governmental agency, court or other entity (e.g., to respond to subpoenas, court orders or legal process) or if requested by a governmental agency or other authority as part of an investigation;
  • If we believe your actions violate any law, rule, regulation and/or the Terms of Use Agreement, including, without limitation, this Privacy Policy or Additional Terms;
  • In connection with Promotions, as necessary to administer the Promotion or as required by applicable laws, rules or regulations (for example, to provide winners’ lists or make required filings as appropriate);
  • If you agree to have your Personal Information shared with or otherwise disclosed to a third party for marketing or other purposes, in which case the third party’s use of your Personal Information is subject to the third party’s own privacy policy;
  • If, in our sole discretion, we believe such disclosure to be necessary or appropriate: to investigate or resolve possible problems or inquiries; to protect our business and assets or the rights, property or safety of Club Sports 360, or any of its operational service providers, licensors, suppliers, Advertisers, customers, users, or any other party; to limit our legal liability; to defend our interests; to enforce this Privacy Policy or the Terms of Use Agreement and/or to comply with our legal, regulatory, audit and compliance obligations or requests by law enforcement or other governmental authorities and/or
  • In the event of a bankruptcy, merger, acquisition, sale, transfer of control, joint venture or other business combination involving us.
  1. Reviewing, Updating or Deleting Information.

7.1 Site Registration. If you registered for this Site, generally, you may review, update or delete certain Information collected by the Site by, if you are a registered user of the Site, logging into the Site and using the tools provided to edit such Information. We shall allow you to change the password portion of your User ID, as well as certain other Information you have given us in order to keep your information current.

7.2 Other Options. As a registered user, you may also be provided with options to receive certain notifications and to publicly publish activities you engage in within the Site.

  1. Children or Ineligible Teenagers. Our Site is not targeted to children under thirteen (13) years of age and we ask that You be at least 18 years of age to use the Site. If we discover that a child under thirteen (13) has provided us with Personal Information, we will promptly delete such Personal Information from our systems.
  1. Protection of Information. While the Internet and data transmission over the Internet is not 100% secure from intrusion, we maintain physical, electronic and procedural safeguards designed to protect your Information. However, regardless of our efforts and the Device you use to access the Site, it is possible that third parties may unlawfully intercept or access transmissions, private communications or Information.
  1. California Residents – Shine the Light Law (Cal. Civ. Code § 1798.83). California law requires that we provide CA Residents with notice and choice with respect to the disclosure of their Personal Information to third parties (such as Advertisers) for marketing purposes. We provide this notice and choice in Section 6 above. This satisfies our obligation to otherwise maintain or furnish users with a list of the names and addresses of third parties who receive Personal Information from us for marketing purposes. If you are a CA Resident and have additional questions regarding our collection, use or sharing of your CA Personal Information, or your Shine the Light law rights as described in this Section, you may send us your questions by email to info@mycoachreviews.com. All requests should be labeled “Your California Privacy Rights” on the email subject line. For all requests, please clearly state that the request is related to “Your California Privacy Rights”, and include your name address and, if a registered Site user, the email address associated with your User ID.
  1. Changes to this Privacy Policy and Notice. We reserve the right to revise this Privacy Policy at any time for any reason in our sole discretion by posting an updated Privacy Policy without advance notice to you. Such revisions shall be effective immediately upon posting and if you use the Site after they become effective it will signify your agreement to be bound by the changes. We shall post or display notices of material changes on the Site’s homepage and/or otherwise on the Site and/or e-mail you or notify you upon login about these changes; the form of such notice is at our discretion. However, we encourage you to check this Privacy Policy and Terms of Use Agreement often for updates.
  1. Miscellaneous.

12.1 Accuracy and Confidentiality. It is your responsibility to give us current, complete, truthful and accurate information, including Personal Information, and to keep such information up to date. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete information or Personal Information or you fail to update such information or Personal Information.We will reject and delete any entry that we believe in good faith to be false, fraudulent or inconsistent with this Privacy Policy.

You are solely responsible for maintaining the strict confidentiality of your User ID, if applicable, and for any charges, costs, expenses, damages, liabilities and losses we incur or may suffer as a result of your failure to do so. You, and not us, are solely responsible and liable for the activity, behavior, use and conduct on the Site under your User ID (whether used by you or any others who use your User ID), unless and until you notify us that your User ID may have been compromised, misappropriated or improperly taken or used by another party. We reserve the right to deny access, use and registration privileges to any user, including without limitation, a registered user, of any services, features or functions of the Site if we believe there is a question about the identity of the person trying to access the user’s account or any services, features or functions.

Further, if you use any of the Communities features and functions made available on or through the Site, please remember that any Information disclosed in these venues is automatically made public and please use caution when disclosing any Personal Information in the Communities, as you do not know who may access and use your Personal Information or for what purposes. Club Sports 360 is in no way responsible for the accuracy, use, or misuse of any information, including Personal Information, that you disclose or receive through these venues and you should assume that any disclosure you do make in these venues shall be available publicly, even without your knowledge or authorization. We reserve the right, in our sole discretion, to set certain limits on the availability of some or all features within our Communities. If you use SMN, your profile may display Information to the general public, including display name, profile URL and your member relationships, unless and if the SMN allows you to make such Information private. Publicly displayed Information and Postings may be indexed by third party search engines and appear in search results on third party websites.

12.2 Questions. If you have questions about this Privacy Policy, if you do not understand any information about how we collect, maintain, use or share your Personal Information or Other Information or if you would like more information about the Personal Information the Site collects about you, you may contact us directly at info@mycoachreviews.com. For all requests, please include your name, street address, city, state, zip code and email address (your street address is optional if you wish to receive a response to your request via email), include the name and URL (if applicable) of the website, application or other interactive service, indicate your preference on how our response to your request should be sent (email or postal mail) and include the description “Privacy Request” in the subject of the email. We shall not accept requests via postal mail, telephone or facsimile. We are not responsible for notices that are not labeled or sent properly, or may not be able to respond if you do not provide complete information.

12.3 Sole Statement: This document is the sole statement of the Site’s Privacy Policy and no summary, restatement or other version thereof, or other privacy statement or policy, in any form, including, but not limited to, machine-generated, is valid.

11.4 Other: Please review our Terms of Use Agreement which governs your use of the Site. Any terms that are not defined in this Privacy Policy shall have the meaning given in the Terms of Use Agreement.

Effective October 20, 2021

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